State Council Issues Documents to Improve “Efficiently Completing One Matter” Mechanism and Specifies Second Batch of Key Items

On July 3, the General Office of the State Council released the Opinions on Improving the Normalized Advancement Mechanism for Key “Efficiently Completing One Matter” Items and the Notice on Publishing the 2025 Second Batch of Key Items List for “Efficiently Completing One Matter” (the “Opinions”), which took immediate effect.

The Opinions call for clarifying comprehensive lists of key matters throughout the full lifecycles of business entities and individuals, issuing annual key matters lists, and encouraging the establishment of special matters lists; optimizing business processes for key items, advancing the construction of online and offline service systems, enhancing the sharing of government data, and exploring applications of “AI + government services”; prioritizing user experience to advance integrated “one-type matter” services, improving comprehensive regulatory effectiveness, and boosting the efficiency of government operations.

The key items list covers both business entity and individual matters. Business entity items include enterprise financing services, record filing for overseas engineering contracting, and joint acceptance inspection of construction projects, with responsibilities assigned to departments such as the Ministry of Human Resources and Social Security and the Ministry of Housing and Urban-Rural Development. Individual matters include unemployment registration, unemployment insurance benefit applications, tax refunds for overseas travelers, customs clearance for inbound and outbound mail, and social assistance, with responsibility allocated to departments such as the Ministry of Human Resources and Social Security, the Ministry of Commerce, and the Customs authority.